Some of the most important conversations in child care are also the hardest.

Whether it’s with staff or families, navigating tough conversations takes care, clarity, and confidence.

In this webinar we’ll explore practical strategies to help you listen well, respond thoughtfully, and stay grounded in your values — while maintaining strong relationships.

This session marks the fourth in the Kootenay Childcare Initiative Leadership Sessions, a monthly webinar series designed for childcare providers and those supporting administration, management, and daily operations.

Join Nicky Byres, Executive Director of the Society of Richmond Children’s Centres, for an honest and practical conversation about leadership in childcare. With decades of experience leading a growing multi-site organization, Nicky brings real-world insight into the challenges and decisions childcare leaders face every day.